CCTV footage captured at the station in Perth shows the man slip and fall as he tries to board the train. Nicolas Taylor said he and fellow passengers got off the train and worked together to free the man by pushing against the carriage away from the platform.
His fellow passengers, along with transport staff, then tilt the train so he can pull himself free.
The train moved on its suspension enough for the man to get out from the sticky situation.
“He seemed to be a bit sheepish, because right where he fell was the ‘mind the gap’ writing.”
Mr Taylor said Transperth staff coordinated the incident well with it only taking about 10 minutes.
“They did a really good job, they took control and handled it well,” he said.
“When I first saw it I thought we’d be there for hours.”